Shipping & Returns
A time-honored classic, the White Japanese Akoya Pearl Necklace is the classic white pearl necklace she's been waiting for. Stunning AAA Quality, 7.0-7.5mm white saltwater Japanese Akoya pearls have been hand-selected for their crisp, sharp luster, perfectly round shapes and sparkling Overtones, flattering to any complexion.
Each necklace is made by hand, to order, here at our Los Angeles, CA workshop. We use only the finest cultured Akoya pearls, matching silk and 14K Gold; each pearl necklace is individually double-knotted In House. Finish your necklace with a complimentary 14K Gold Clasp of your choice, or upgrade to a gorgeous diamond-accented clasp design, other options available - feel free to contact us. Your new Japanese Akoya Pearl Necklace comes nestled in our Signature Little Black Gift Box and is accompanied with a Certificate ofAuthenticity and Pearl Care Instructions.
2-Day FedEx (2-3 days) - FREE
1-Day Express (1-2 days) - $35
Regular Post (2 weeks) - $35
Express - $45
100-Day Free Returns
Every order comes with our 100-day “hassle free” return policy. If you don’t love your pearls, send them back for a full refund. We’ll even pay the return shipping.
Japan is known as the birthplace of pearls and to this day still produces the finest quality Akoya pearls in the world. No other country can match the Japanese pearl farmers ability to produce the high luster and perfectly round shapes these classic pearls are famous for.
Custom Pearl Care Kit
The pearls are sold on an American site but with English £ currency. I thought that was the price I would pay.
Instead I was first hit with £37 of a fee for shipping. That was disappointing at the website says FreeShipping. Apparently that is only if you are in the States.
Then when the pearls get to the UK, I am requested to pay another £140 for import taxes. This was too much for me.
I do not resent these charges and taxes. Such is life.
But I do resent the website not being transparent about these charges in the beginning. It could have saved us both a lot of time and misunderstanding.