Welcome to Pearls of Joy ("we," "us," or "our"). We are committed to protecting your personal information and your right to privacy. This Privacy Policy describes how we collect, use, disclose, and safeguard your information when you visit our website pearlsofjoy.com, make a purchase, or interact with us through any other means, including our SMS text messaging program.
Please read this policy carefully. If you disagree with its terms, please discontinue use of our site.
We collect information that you voluntarily provide to us as well as information automatically collected when you use our website.
We use the information we collect for the following purposes:
Pearls of Joy operates an SMS marketing program to share exclusive offers, product launches, order updates, and other promotional content. This section explains how we handle your phone number and SMS consent in detail.
By providing your phone number and opting in to receive SMS messages from us (via our website sign-up form, checkout page, or other opt-in method), you consent to receive recurring automated text messages from Pearls of Joy at the phone number provided. Consent is not a condition of any purchase.
Our website uses cookies to keep track of items you place in your shopping cart, including when your cart is abandoned. This information is used to determine when to send cart reminder messages via SMS to subscribed customers.
Message frequency varies. You may receive up to 10 messages per month depending on your activity and the promotions we are running.
Message and data rates may apply. Check with your mobile carrier for details.
You can unsubscribe from SMS messages at any time by replying STOP to any text message you receive from us. You may also reply HELP for assistance. After opting out, you will receive a one-time confirmation message and will no longer receive marketing texts from us. This does not affect transactional messages related to active orders.
We will not share your SMS opt-in data or consent status with any third party for purposes unrelated to providing you with SMS services. We may share your phone number and SMS consent status with trusted third-party service providers (such as our SMS platform provider) solely to facilitate the delivery of text messages on our behalf. These service providers are prohibited from using your information for their own marketing purposes.
We do not sell, rent, or share your SMS opt-in status with any third party for their own marketing or unrelated commercial purposes.
For complete SMS related privacy policy: https://pearls-of-joy.myklpages.com/p/mobile-terms-of-service
We use third-party SMS platform providers to send text messages. These providers act as service providers on our behalf and handle your data pursuant to data processing agreements that restrict their use of your information.
We use cookies, web beacons, pixels, and similar tracking technologies to enhance your experience on our website and to support our marketing activities.
You can manage cookie preferences through your browser settings. Note that disabling certain cookies may affect site functionality.
We do not sell your personal information. We may share your data with:
All third-party service providers are contractually required to handle your data securely and only for the purposes we specify.
We retain your personal information for as long as necessary to fulfill the purposes described in this policy, including to process transactions, maintain your account, comply with legal obligations, and resolve disputes. SMS opt-in records and consent logs are retained as required by applicable law and carrier guidelines.
Depending on where you live, you may have rights regarding your personal information, including:
California residents may have additional rights under the California Consumer Privacy Act (CCPA). Virginia, Colorado, Connecticut, and other state residents may also have rights under their respective privacy laws.
To exercise any of these rights, please contact us at privacy@pearlsofjoy.com. We will respond to verified requests within the timeframes required by applicable law.
Our website is not directed to children under the age of 13, and we do not knowingly collect personal information from children. If you believe we have inadvertently collected information from a child under 13, please contact us immediately and we will take steps to delete it.
We implement commercially reasonable administrative, technical, and physical safeguards to protect your personal information. However, no transmission over the internet or electronic storage system is 100% secure, and we cannot guarantee absolute security.
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites. We encourage you to review the privacy policies of any third-party sites you visit.
We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the date at the top of this page. We encourage you to review this policy periodically.
If you have questions, concerns, or requests regarding this Privacy Policy or your personal data, please contact us:
Pearls of Joy
Website: pearlsofjoy.com
Email: info@pearlsofjoy.com
For SMS-related opt-out or support, reply STOP to any message to unsubscribe, or reply HELP for assistance.
