We guarantee every piece we sell 100%. if you are unsatisfied for any reason, you may return any piece within 90 days for a full and prompt refund.

You may return an item for refund or replacement within 90 days of the shipment date. This guarantee does not apply to items that have been modified per customer request. Shipping charges are non-refundable, a five dollar shipping fee will be applied to all returned orders originally shipped out via our "free shipping" option. All returns must be accompanied by your billing name, address, order number and reason for return. Once we receive the returned package, you should expect your return processed within one week. Please note that all returns must be in their original condition.

You may want to insure your return; we cannot be responsible for lost or misdirected returns. if you paid for your order by credit card, a credit will be issued and will appear on your billing statement.

All returns must be sent to this address:
Pearls Of Joy
2355 Westwood Blvd. #162
Los Angeles, CA 90064-2109

If you do have any questions regarding your order, please feel free to contact us at: info@pearlsofjoy.com or via telephone @ 1-800-451-1411.